I received it performed way too I was more than happy with the effects and my car or truck drives like brand-new. A short while ago got my rear shocks replaced and oil adjusted yet again by Andre great . Adore this kid .Extremely knowledgeable and genuine . I is not going to any overall body contact my automobile .Excellent Work. I'd hugely endorse tech #10 Andrae .
At this time, my spouse and I would like answers, and we would like a solution to our difficulty. We need to know Everything you will do to assist, not have only our auto fastened and back again to us inside of a timely trend, but what you are also intending to do to repair this disaster of an working experience We now have had with Firestone.
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November 1, 2017 at 9:54 am I just lately took my automobile into Firestone as it was producing a loud chirping/squeaking sound. My appointment was program for eleven:30 so I dropped my automobile off at 11:00 and went back again to work. I acquired off function at 4:thirty and experienced a co-worker take me to pick up my vehicle only to understand they'd not even checked out my car. At this time I am pissed off since I had been scheduled to head out of town the next day And that i necessary my motor vehicle. Immediately after owning worked an 8 hour day I had the pleasure of sitting at Firestone for one more two 1/2 hours for them to fix my car. $300 bucks later on they tell me amongst my pulley’s were lousy and so I pay to obtain it changed. I get in my auto and go household. I generate to work the following day along with the sound is back ……. they obviously did not take a look at push my auto before they gave it again to me. I couldn’t take the car again that day mainly because I had been likely from city. I known as the shop back instructed them what’s going on and scheduled One more appointment. Following using the car again the gross sales supervisor calls me to inform me “oh…. properly the serpentine belt tensioner goes out and that’s in which the noise is coming from” at this stage I'm scorching….I just spent $three hundred for this situation and I used to be supplied the impact the challenge had been preset. This new problem which I think was the First difficulty is now about to Charge me $930.ninety one. Are you currently critical Firestone…..a complete of $1,two hundred???? I get there might not be an exact science to fixing automobiles, but not simply did I receive terrible service however, you are mainly telling me you set the wrong point and now I should fork out an additional outrageous sum since you guys didn’t just take time to check you can look here push or wrongfully diagnosed The problem.
Once more, although the Middletown location has become as valuable as humanly achievable, my most important annoyance is, experienced the Laci and Bronx locations taken thanks treatment with my vehicle, it should really under no circumstances had wound up during the treatment of the Middletown place.
December 4, 2015 at eight:18 pm You will likely just read through this and toss it aside such as others but I wanted to share my experience along with your lincoln ne retail outlet. I have a spouse and children and my spouse and I decided that we would go together with the best of most effective for when it came to protection with our family around the road and exactly where would you go Firestone of coarse or so we believed…after we remaining Along with the new list of tires no one bothered to inform us that only three of our tires ended up the ideal size for our gmc envoy the fourth was even larger. It didn’t arrive at our focus until finally we had it in a different store due to our 4 wheel travel not Doing the job.
In the last he said 3 weeks, Firestone has wasted many several hours of my time and turned my aspiration car or truck that constantly started on the 1st convert and purred deeply into what appears like an old clunker that has a long-lasting Test engine gentle on blaring in my face.
long story brief I used to be instructed which i acquired pushed again due to the fact I didn’t sit and hold out, I acquired no cellular phone phone to say thay were driving just waiting around, I convey my auto to acquire serviced and for the lower price (that’s a presented) but every time I’ve delt with a particular particular person I get pushed for the aspect, I feel that’s a check my site very poor costumer service, If I nevertheless head to this outlet discount or not will probably be lucky.
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00 dollars.I informed the firestone manager.He explained to me to get the to purchase me a person as a result of Advance automobile.Witch they did.Whin Iwent to obtain them To place it view publisher site in the manager told me I would need to set it in myself.I call and designed conplaint to district supervisor.And he instructed me their wasn't Significantly he could do over it. When I get them pay back I’am finished
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about one hour following i dropped it off, i acquired a phone through the rep who said, ” im sorry but we are not able to plug this tire due to where the nail is.” i mentioned i dont understand you've completed it prior to. the rep insisted i essential a completely new tire and ofcourse was upselling me on buying a pair Therefore the dress view in is even, again this motor vehicle is about 11 months previous with approx 10k miles and tires rotated when to this point because of the dealer based on there tips. he then started to try and upsell me on an allignment which wasnt required as my car was inside the dealership for inspection a single thirty day period ago plus they reported that all was good all through there routing inspection and ten,000 mile service Verify. So i all over again was and am a sucker for caving into your salesteam there in needing to acquire 1 new tire While i have experienced the very same patch take care of carried out on earlier autos at the exact same specific branch prior to now.
March 21, 2014 at 10:02 pm I'd the oil changed in my BMW at your Lagrange Park, IL retail outlet. When I recently went to contain the oil improved all over again, I had been advised the tech was unable to remove the oil pan plug, because of the plug staying driven drilled in position. Once i informed your store manager that, they were being the one particular who had completed this, he denied it currently being attainable since the plug ought to be tighten by hand.
I obtain it disheartening that the mechanics are apparently dishonest, even after they Use a banner using a quotation from your founder, Harvey Firestone, that claims honesty could be the keystone to small business.